ABOUT US
Nova Master Cleaning LLC
is a company with a longstanding commitment to serving our clients. We specialize in providing excellent residential and commercial cleaning services across Maryland, Washington DC, and Virginia.
We ensure client satisfaction through the use of high-quality products and a responsible and experienced staff. Our team strictly follows all COVID-19 protocols, including wearing masks and gloves at all times, frequent handwashing, and maintaining social distancing.
Our Company
Novaa Master Cleaning, founded by Diego Nova in 2015, originated from the recognition that many individuals, now our clients, required assistance with home cleaning. These clients, satisfied with our services, conveyed that after a tiring day at work, the last thing they wanted to do was clean an additional task they preferred to avoid. Driven by their needs, the decision was made to continue serving these esteemed clients. It is through the ongoing support of these wonderful clients that Nova Master Cleaning remains dedicated to serving you.
Diego Nova - Our Founder
Our Mission
It is the mission of Nova Master Cleaning to achieve total quality performance through superior quality house cleaning, legendary customer service, and the highest level of customer satisfaction in the home cleaning industry. To build long-term relationships with our clients by understanding their needs and providing for those needs with the maximum level of veracity and professionalism. Our management believes that our employees are our most important resource, and our success depends on creating and retaining a cleaning staff capable of meeting and exceeding our mission of high-quality housecleaning each and every day, in every client’s home.
Our Vision
Is to be recognized by many in the residential and commercial cleaning industry, hoping to achieve leadership with our services, always working with respect and responsibility and exercising our values, together it can be achieved.
OUR TEAM
OUR VALUES
The values of our company are the defining characteristics that contribute to our growth both at a business and human level. These values serve as a testament to who we are, providing our clients and visitors with insights into the essence of Nova Master Cleaning LLC.
We always demonstrate honestly and humility at all times.
Appealing to passion and perseverance to deliver excellent and good work in all operations.
Assume leadership of responsibility and in the advancement of the building service industry forward.
Exhibit interest, commitment to exploration and evolution.
Foster a culture that encourages and promotes learning and personal growth.
Saving the health and well-being of our clients, our staff and the environment is the most important thing to us.
Train each staff to be accountable and have responsibility in each area that is indicated.
Behave in a positive, professional, and integrative.
Prioritize the interaction of information on ideas and changes.